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As enterprise response team, you work on MSSP tickets and reports to

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1.
Validate the artifacts in tickets.
2.
Hunt deeper into your environment.
3.
Coordinate with end users for information.
4.
Modify system configurations and security rules.
5.
Raise tickets to other Internal teams for remediation.

Ackuity Cyber Responder manages these tasks on your behalf,

Reducing your effort​

Speeding up mitigation

MSSP_tickets

Automatically validate your MSSP tickets

Ackuity CyberResponder reads tickets from your MSSP and extracts the key details about the threat. It then validates these indedpendently looking at logs and data and presents any discrepancy to you.

Investigation

Conduct deeper investigation

Post validation some tickets require deeper investigation. Ackuity CyberResponder investigates with industry standard runbooks, hunts deeper for IOCs and gives you detailed report in short time.

End_users

Communication with end users

In several instances, you need confirmation or more information from end users. Cyberresponder automatically manages these communication, over email or chat, to obtain such information for you.

Cyber_remediation

Automate cyber remediation

Cyber Responder can automate tasks involving system re-configuration or security rule modifications based on your runbooks. It also generates tickets for other internal teams for driving such remediation, wherever auto remediation is not permitted.

Tribal_knowledge

Continuously build tribal knowledge

As Cyber responder carries out above steps, it builds operational awareness about your enterprises. Over a period of time, it codifies such knowledge and uses it in decision making for validation, investigation and remediation.

Key Components of Ackuity Cyber Responder​

Response Playbooks​

Extensive playbooks repository and generative playbook feature.

Response Playbooks

Hunting Module​

Deeper investigations done both autonomously and as AI assistant​

Hunting Module​

Connector Layer​

API connections with most widely deployed security tools and platforms.

Connector Layer​

Remediation Module​

Autonomous remediation on security tools and directed remediation for IT teams​

Remediation Module​

Conversational AI Chatbot​

Communicate, validate and support end users through chat and email.

Conversational AI Chatbot​

Governance ​

Manage and support your MSSP with better ticket to remediation metrics.

Governance

Benefit of Ackuity Cyber Responder​

Security_Team_Time

Save Security Team Time

Less time spent on validation, communication and response​

Reduce_Business_Risk

Reduce Risk to Business

Start response to tickets immediately and mitigate risks faster​

Efficient_Secops​

Efficient Secops​

Solve communication delays and operate with always current runbooks ​

MSSP Oversight​

MSSP Oversight​

Manage your MSSP better and get more value from them​

Ackuity Cyber responder has built in security* to restrict access and protect data confidentiality:

Adhere to user permissions:

Cyber Responder actions are restricted to roles and permissions of the users

Comply to data security:

Sensitive and confidential data is accessed based on corporate policies

Detect agentic attacks:

All activities are logged and monitored for agentic attacks

*security features are delivered by Ackuity Gen AI Security Broker

Get Ackuity Cyber Responder for enterprise response teams